BSAD 342 - Operations Management

Overview of operations and services management. Concepts and applications of operations management in service and manufacturing. Focus on assessing and improving operations for profit and not-for profit firms, problem-solving skills, hands-on practice, value-driven approach, quality management, and customer satisfaction.

Pre-req: BSAD 130, MATH 79 and 80 and 3 credits of MATH 85 or higher.
3 credits